Aware of the Services
At the end of an event we send our clients a “Feedback Form”. This provides us with the knowledge of what our clients loved about our services and what they did not. On the Feedback Form we ask the question “Before experiencing the services of Make It Exceptional Co. were you aware of all the services a wedding planning company provided?” The answer is usually very similar, “not to the extent that they were”. The referral rate for our business is about 80%. Typically we are hired by someone that has been to another wedding or event that we have planned and produced. Yet, even after seeing our work they are still not fully aware of the multitude of services that we provide to our clients.
From beginning to end the wedding coordinator is by your side, working for you. Your dreams becomes her dreams and she does everything she can to enhance them. We strongly feel, and not just because we are in the business, that the wedding coordinator is the single best investment for your wedding day. What other vendor is there from the beginning, typically for at least a year, meeting with you, providing you advice and answers to etiquette questions, assists you in what you have to spend, negotiates pricing for you, finds you quality vendors, assists you in finding the perfect place for your special day, assists you in finding the perfect wedding attire, keeps everything on track with timelines and schedules, makes certain everyone has been paid, assists in designing and creating the look and flow for your special day, makes certain everything has been covered so nothing is left to chance, advises you in regard to invitation wording and addressing your save the dates and invitations, can provide services to address and mail your save the dates and invitations, can provide rsvp tracking and seating card assistance, is there on your special day for what is typically a 19 hour day coordinating everything and everybody, providing service with set-up, tear-down, making certain that everything looks amazing and just as you had planned and anticipated, getting emergencies handled and taken care of, providing supervision to catering, florists, musicians, photographers, videographers, cake designers, florists, getting place cards in place, checking and double checking the seating chart, assisting with the placement of linens, chair coverings, and special touches, assisting the bridal party with emergencies and special needs, making certain everyone is comfortable with their duties and responsibilities, getting everyone lined up and down the aisle, greeting your guests and making sure they are comfortable and assisting them with any special needs, finding places to sit for guests that did not rsvp or are not on the seating chart, securing your cards and gifts, transporting your wedding items to where they need to be, getting your wedding party lined up for their grand entrance and first dances, providing assistance to the musicians that they may need, making certain your guests find adequate transportation at the end of the evening, does a final inspection of the facility at the conclusion of the event to see if anyone has left their purse, jacket, glasses, camera, or other personal items behind and making sure they are returned to the bride and groom so they can get them back, going to the bride and groom’s suite to clean up any messes that were made during the “getting ready” process and adding special touches so it is beautiful when the bride and groom return as husband and wife.
The services that are provided by a wedding coordinator are extensive and valuable. They are professionals in their field just as photographers, musicians, florists and caterers are in theirs. The hours of service they provide far exceed the hours of service of other wedding professionals, yet their pricing is below or comparable to, and unlike other vendors, the wedding coordinator can possibly make up the difference in the cost of their services by negotiating something else out of the budget. As stated earlier, the wedding coordinator is the foundation for which all other vendors and services are built upon. The benefits of hiring a wedding consultant….. what are the ramifications of not.
|
